Free Shipping On Orders Over $10
If you have purchased a product from our website and are not satisfied, you may return the product(s) for a full refund (less shipping) within 30 days of delivery and with proof of purchase. FINAL Sale items such as: seconds, gently used, and clearance; are not eligible for return.
In order to be eligible for return, products must be:
Shipping costs are the responsibility of the customer unless the return is being made due to an error on our end. We are not responsible for returned items that we do not receive. We recommend you use a carrier that offers tracking. Returns are processed as a refund to your original payment method, or store credit.
If a return is received and the products appear to have been used and washed, these will be processed as a 15 Day Wash so long as they fall within the 15 day window. If they do not fall within the window, you will be responsible for return postage to send the product(s) back to you. If no return postage has been paid after 1 week, your product(s) will be donated.
If you received the items as a gift, and can provide proof of purchase--these products can be returned for store credit, no monetary refund will be given unless requested by the original purchaser and then will be issued to the original payment method.
If an entire order is returned, any free gift in the order must be returned in new condition, or the retail value of the promotional item will be deducted from the return amount.